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Author Topic: my HTC only downloads the gcd format of the ringtone from myxer.com  (Read 3930 times)
lizzey83
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« on: April 10, 2009, 10:38:38 AM »

I just got the HTC diamond touch and when I go to download a ringtone from myxer.com it only downloads the gcd format which isnt the actual ringtone. I can't even listen to the ringtone. Can this be fixed? Is there a step im missing? The download actually saves to my phone, but thats it.... Is there a certain setting on my browser that I overlooked? Please someone help I refuse to pay for ringers from sprint....Thanks!!! Smiley    

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TrueEddie
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« Reply #1 on: April 10, 2009, 11:23:27 AM »

These are the formats supported by the Touch Diamond out of the box according to htc.com:

MP3, AAC, AAC+, eAAC+, WMA, WAV, AMR-NB, AMR-WB, QCELP, MIDI, MPEG-4

If it's in gcd, then it's not gonna play.
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lizzey83
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« Reply #2 on: April 10, 2009, 11:35:42 AM »

I understand that, however I am trying to figure out as to why its downloading this way. I asked my friend and hers works fine with myxer.com so obviously is some sort of setting or something I am missing.
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TrueEddie
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« Reply #3 on: April 10, 2009, 12:30:11 PM »

Well you're gonna have to take that up with their support.  If I had to guess, it's probably a problem with what phone they detect you have.

Do you have a user account with them?  If so is there a place where you set your phone model somewhere in the account settings?
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