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Author Topic: weather not working?  (Read 1861 times)
disaster06
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« on: October 25, 2008, 09:27:41 AM »

is anyone else having issues with the weather updating? i saw there was one person in the weather tab that was having this issue, just curious if this was on sprints side or mine    

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corsairkid
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« Reply #1 on: October 25, 2008, 09:40:58 AM »

Moving to weather forum.
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Badboy
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« Reply #2 on: October 25, 2008, 10:40:27 AM »

whats up all.  I was just about to ask that same question.  Its been down for awhile.  I even did a soft reset and still nothing.  I thought it was on my end.  I feel better now.  Anyways a soft reset never hurts right1 lol.  I Hope they get it fixed soon.  I was just about to call tech support but I will give it sometime.  I wish Sprint or Samsung would send out a txt saying weather is down.  Is that so much to ask?
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DiamondsR4ever
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« Reply #3 on: October 25, 2008, 02:56:23 PM »

I initially placed a service ticket with Sprint.  It is now  believed that its an Accuweather  wap site issue which is how the weather information communicates with the HTC Touch Diamond.

I have also contacted Accuweather via email and phone to advise of the issue.  I'm sure they are working hard to resolve the issue as quickly as possible.

Thanks. 
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keef
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« Reply #4 on: October 25, 2008, 05:34:25 PM »

I recieved a call from Sprint tech support today, after bringing my phone into the retailers.  I was informed that it was something todo with the sprint network\accu-weather and the Diamond.  The technician from Sprint informed that they were getting HTC involved with the issue.
It sounds like Sprint is taking this very seriously due to all the calls they have received.
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DiamondsR4ever
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« Reply #5 on: October 25, 2008, 09:52:00 PM »

Im pleased to report as of 8:40 pm PST, Accuweather technician sent me a message that  weather is back up on HTC Diamonds.

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disaster06
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« Reply #6 on: October 26, 2008, 12:25:05 PM »

Did you have to update your profile or anything like that? mine still doesnt work  Cry
Does yours work? or did the technician just tell you it was working?

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LBSB333
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« Reply #7 on: October 26, 2008, 10:27:57 PM »

I had to reboot my phone in order to get the weather working again.  I haven't had any problems since!
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disaster06
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« Reply #8 on: October 27, 2008, 01:03:09 AM »

Yea, thats what I did too, thanks again for the help
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